Customer Support

Question MarkITS Customer Services

At ITS, customer services is an important part of our business.

If you have a problem with any equipment you have purchased from ITS and require support, simply contact us via any of the methods on the "Warranty Support" link on this page.

Credit Accounts

If you have any queries regarding your credit account or are a business and would like to open a new account with us, please contact us on 01595 741 400.

General Order / Stock Enquiries

If you have any query regarding an existing order, of if you would like us to check on availability and pricing of a non-stock item, please contact us on 01595 741 400 or email: mail@its-shetland.com

Complaints & Queries

If you have a problem with any product or service you have received from us which has not been resolved to you satisfaction, please contact us so that we may resolve any outstanding problem.

It is neither in your interests to be unhappy with us, or our interest to loose a customer perhaps as a result of a simple misunderstanding. Please contact Roland Hawkins on 01595 741 400 or email directly to roland@its-shetland.com.

 

Options - Customer Support
  • Obtain remote support if instructed by an ITS engineer
  • Download the latest drivers or manuals for your computer equipment or peripherals
  • Having a problem with a product purchased from ITS, click here for our contact details
  • Return to previous page